Do you see the message ‘This video does not exist’ after uploading your video in the authoring tool? Don’t worry — this is a temporary message from our video host, Vimeo.
What does this mean?
- Vimeo may display this message while your video is still being processed.
- You can simply click ‘Add’ to include the video in your training.
- The video will appear automatically once processing is complete.
- Tip: Save the training and refresh the page to speed up the loading process.
Still unable to add the video?
Please note: the maximum file size for a video is 2 GB. Larger files cannot be processed. If the ‘Add’ button doesn’t work or you see a different error message, feel free to contact us at service@studytube.nl. We’re happy to help.
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