What do the variables in e-mail templates mean?

Modified on Wed, 29 Oct at 9:15 AM

What Are Variables?

Our email templates use variables (e.g., @first_name) to personalize your messages automatically.
Variables make your emails dynamic and personal by automatically inserting each learner’s individual information (like name, course, or certificate link), saving time and ensuring consistent, error-free communication across all templates.
When an email is sent, these placeholders are replaced with the learner’s actual data.
Here is an example:

Template Example	Sent Email Example
`Dear @first_name`	`Dear Anna,`
`Welcome to @academy_name!`	`Welcome to Studytube Academy!`
`Your training @"training_name" starts on @training_schedule.`	`Your training "First Aid Basics" starts on Monday, 22 July at 09:00.`

How Variables Work

Each variable corresponds to a specific field in your Studytube environment — such as the learner’s name, the course title, or the certificate URL.
The variable always starts with @.

Variables pull information from the system — such as user details, training information, or academy data.
Each variable refers to a specific field or attribute in the database.

Complete List of Variables

Below is the list of all variables found in the Studytube email templates, sorted by how frequently they appear.
Each includes a short explanation of what it represents.

Variable	Explanation
@academy_name	Name of the academy
@first_name	First name of the recipient (user, provider, or manager)
@in_company_training_id	Unique identifier for an in-company training session
@training_provider_name	Name of the training provider
@training_name	Name of the training
@_link	URL or link provided for login, review, or further action
@event_title	Title of the event
@training_request_id	Unique identifier for a training request
@classroom_training_singular	Name of the classroom training
@in_company_request_id	ID for a request related to in-company training
@in_company_training_title	Title of the in-company training session
@user_full_name	Full name of the user or learner
@event_singular	Name or type of event
@_training_schedule	Date and time details of the training
@qualification_name	Name of the qualification
@request_price	Price or cost related to the training request
@provider_name	Name of the provider
@_reference	Reference number
@event_type	Type of event
@_event_link	Direct link to view or manage the event
@manager_name	Name of the manager responsible for the user
@reset_password_link	Unique link for resetting a password
@support_email	Contact email for customer support
@date	Relevant date (e.g., of training, event, or report)
@time	Time of the event or training
@course_name	Name of the course
@review_link	Link for leaving a review or providing feedback
@training_location	Location where the training takes place
@user_email	Email address of the user
@user_id	Unique ID assigned to the user
@academy_users_report	Report about users in the academy
@event_date	Scheduled date of the event
@event_location	Location of the event
@event_url	Link to the event page or registration
@academy_logo_url	URL of the academy’s logo
@language	The language of the email or user
@training_type	Indicates whether the training is online or in classroom
@training_duration	Duration of the training session
@training_category	Category or subject area of the training
@instructor_name	Name of the instructor conducting the training
@enrollment_date	Date the user was enrolled
@completion_date	Date the user completed the training
@certificate_link	Link to download or view the user’s certificate
@organization_name	Name of the user’s company or organization
@department_name	Department name of the recipient
@last_name	Last name of the recipient
@full_name	Full name of the recipient (combined first and last name)
@deadline_at	The deadline or due date for completing learning item or qualification
@_custom_message	A previous filled message block with a manually written message
@_course_link	Direct link to access a specific course
@personal_message	A personalized message intended specifically for the recipient