FAQ - Integrations

Public API

• API - Troubleshooting
• How Can I Retrieve Data from Studytube or Add New Information?

S3/SFTP integration

• Technical requirements for an SFTP integration
• CSV import troubleshooting
• Can I manually adjust employee information with an S3/SFTP integration?
• S3/SFTP - Troubleshooting
• How does an S3/SFTP integration work?

SSO

• Why can't my employee log in via SSO?
• What should I do if our certificate is renewed?
• What is needed to log in via SSO?
• Can manually added employees log in via SSO?
• What is an SSO?

Logs

• How do I see what went wrong in the synchronization with our HR system?
• How can I see if my HR integration was successful?